DLA Piper is the second largest law firm in the United States with over 4,200 lawyers in over 35 countries. Their clients include more than half of the Fortune 250 as well as many other multinational Global 1000, Fortune 500, and emerging companies.
DLA Piper has a very talented and skilled IT staff to help meet the requirements of the business and to give their staff the tools required to be one of the top law firms in the world. SharePoint is an integral to the business for document management, collaboration, and various other needs, and DLA is constantly on the cutting edge of maximizing SharePoint’s value to make the business more successful. The need for having direct access to SharePoint experts to bounce proposed ideas and solutions off of was identified as being very important to the team to save them hours’ of research prior to implementing new solutions but no offering could be found that would meet the needs.
IncWorx was able to fulfill DLA Piper’s needs for having direct access to SharePoint experts via our SharePoint Support Services (s3) program. IncWorx assigned a dedicated resource to DLA Piper who learned and became knowledgeable about the organization’s technology infrastructure and corporate goals and policies. The dedicated resource is able to provide very quick turnaround for very complex questions that are asked by DLA Piper that ultimately save the IT staff a ton of time that they would have otherwise spent researching on the internet. The solution has been such a great fit that DLA Piper has leveraged s3 for over 10 years.