Learn More
Local Support
Our Team's years of real world SharePoint experience combined with
training, certifications and exceptional communication skills make
them the clear choice to engage over the competition. Our support
offering may be slightly more expensive than off-shore SharePoint
support, but IncWorx understands that your enterprise can not afford
wasted time.
SLA
This SharePoint program was designed for rapid response with an
average 4-hour SLA. SLA options can be customized to meet your
needs.
24x7 Support
IncWorx Consulting also has 24x7 SharePoint support options
available. Ask your sales representative about this attractive
option if you are running SharePoint in either a multi-national or
mission critical application.
Architectural Support
If your team is in development or deployment phase, take advantage
of our top-notch SharePoint Architecture team. We can customize your
offering to allow a higher quantity of hours up front, which trails
down to your required monthly SharePoint support hours at a blended
rate.
Automated requests and status
IncWorx Consulting supports request tickets created via web-form
and/or phone call. Our systems are secure and setup to streamline
the process. Users can view the status of their tickets via our
support website any time. Users also get frequent updates via
automated emails.