The existing spreadsheet‑driven workflow created delays, errors, and unnecessary complexity. Managers needed a simple way to review last year’s performance data and enter new goals for each employee. At the same time, HR and senior leadership required deeper visibility, the ability to adjust goals, and a controlled approval process.
Several requirements shaped the solution:
- Support for both managers and HR users, each with different permissions and responsibilities
- A way to display last year’s goals and actuals for every employee
- Automated notifications when HR updated goals or changed an employee’s status
- A reliable process for loading prior‑year actuals and generating new goal records each year
- Automatic permission assignment so managers could only access their own employees’ records
- Validation to ensure employees existed in the master list before goal records were created
The organization needed a modern, secure, and scalable system that eliminated manual work while improving accuracy and accountability.