With dozens of flows running across multiple environments, failures could easily slip through the cracks. The client needed a centralized, automated way to detect issues the moment they occurred, compile the details into a clear, readable format, and deliver that information directly to the right team members. Relying on manual checks was slowing them down and leaving too much room for missed problems.
They also needed a solution flexible enough to evolve with their operations. Administrators wanted the ability to adjust the lookback window and update the recipient list without modifying the flow itself. In short, they needed automation that was not only accurate and timely, but also adaptable and easy to manage long term.
