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Case Study

Hospitality Reporting Automation with SharePoint and Power Automate
man and woman discussing hospitality reporting automation
A hospitality organization automated monthly financial report collection and distribution using SharePoint and Power Automate. The solution streamlined report submissions, improved visibility, and eliminated manual document routing between resort properties and corporate finance.

The Challenge

Managing Monthly Reports Across Multiple Resort Properties

The client oversees numerous resort properties, each responsible for submitting monthly financial reports to the corporate finance team. Resort staff do not have internal corporate accounts and participate in Microsoft Teams as guest users.

The existing process required each property team to upload reports manually and rely on additional steps to ensure corporate finance received the correct files. Managing submissions from multiple locations created challenges around consistency, organization, and timely access to financial information.

The client needed a secure and scalable approach that would:

  • Allow resort staff to submit reports without corporate accounts
  • Maintain separate access to each property’s documents
  • Enforce a consistent folder structure across all resorts
  • Automatically deliver reports to the appropriate corporate finance location
  • Reduce manual handling and administrative effort

The Solution

A Structured SharePoint and Power Automate Reporting Process

IncWorx designed a centralized Microsoft Teams and SharePoint solution that provides each resort with a secure location for monthly report submissions.

The team site includes a document library with a dedicated folder for every property. Access permissions ensure resort staff can view and manage only their assigned property folders. A predefined folder hierarchy guides users to the correct location for each monthly report, creating a consistent submission experience across all resorts.

To eliminate manual document routing, IncWorx implemented a Power Automate workflow that monitors the document library for newly uploaded reports.

When a resort uploads a report:

  1. The flow automatically detects the new file.
  2. The workflow identifies the associated property.
  3. The report is copied to the corresponding folder within the corporate finance team’s document library.
  4. Corporate finance gains immediate access to the latest report without requiring manual intervention.

This solution provides a seamless connection between resort operations and corporate finance while maintaining security and organizational standards.

Key Solution Components

  • Microsoft Teams guest access for resort staff
  • SharePoint Online document management
  • Property-specific folder permissions
  • Standardized reporting folder structure
  • Automated document routing with Power Automate
  • Centralized access for corporate finance
man working on his laptop on the hospitality reporting automation

The Results

Faster Access to Financial Reports and Reduced Administrative Effort

The new solution streamlined the monthly reporting process across all resort properties. Resort teams can now upload reports through a simple, familiar interface while following a consistent structure.

Corporate finance no longer spends time collecting files or moving documents between locations. Reports automatically appear in the appropriate destination folders, improving visibility and reducing administrative overhead.

The organization now benefits from a scalable hospitality reporting automation solution that supports current operations, reduces administrative effort, and provides a foundation for future property growth.

Benefits Achieved

  • Simplified report submission for resort staff
  • Secure access based on individual property assignments
  • Consistent document organization across all resorts
  • Automated delivery of reports to corporate finance
  • Reduced manual processing and file handling
  • Improved visibility into monthly financial reporting
  • Scalable foundation for future expansion

Automate Your Reporting Process with Confidence

Managing reports across multiple properties can be complex. IncWorx helps organizations simplify document management, reduce administrative effort, and improve collaboration through Microsoft technologies tailored to their business needs.
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