Technologies

Microsoft Office 365 Support Services

Microsoft Office 365 support services from Gartner-Recognized Microsoft support experts.

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Responsive Office 365 Support Is What You Need. It’s What We Do.

You want an expert-level Office 365 consultant for your cloud technology. You want a responsive contact who is attentive to your needs. You want to turn to a team you can depend on.

That’s IncWorx. Our expertise is why Gartner recommends us as a Microsoft Support Alternative.

Recommended by Gartner® Research as Your Office 365 Support Alternative

Why Gartner Believes IncWorx Is Your Office 365 Support Company

Dedication

Microsoft support is our entire business. We’re dedicated to helping your business work better.

Expertise

When you work with IncWorx, you get senior-level experts as your consultant, every time.

Flexibility

We have managed services, scoped contracts and pay-as-you-go support at the level and price you need.

Scalable SLAs

Don’t get locked into a contract that doesn’t fit your evolving needs—we scale with you.

Responsiveness

Your business is our #1 priority. We’ll make sure an expert is there to help as soon as you need it.

“IncWorx has provided consistently excellent support for us going on 3 years now and across a wide range of support scenarios. Looking forward to a continued partnership with them.”

– Rob Rimmer

Save Up To 50% Without a Reduction In Service

We’ve worked with customers who have seen a 50% reduction in cost by switching to IncWorx.

With IncWorx, a Microsoft Partner, you can save up to $300,000 per year depending on your support cost. And get fast, responsive service from senior-level experts who understand the support your business needs.

It’s not just saving money. It’s boosting the way your people work.

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Three Levels of Support

At IncWorx, we have three levels of support to meet all your business needs.

Enterprise Support

Supporting a large enterprise is complex. Our Microsoft Enterprise Support gives you direct access to the entire team of experts necessary to support it.

Professional Support

Get our Professional Support Services for your entire team, allowing you to maximize their efforts, complete projects and focus primarily on growing your business.

End-User Support

Your IT team doesn’t have time to spend working with end users on their day-to-day questions. Our Microsoft End User support helps them get the answers they need.

How Our Microsoft 365 Support Will Work For You

Step 1

Schedule a Free Consultation

You’ve got a business challenge. Our team is ready to talk to you about finding the right solution on a free 30-minute discovery call.

Step 2

Choose The Service That’s Right for You

Your budget, your needs, your capabilities. We will present you with options and you choose the one that works best for you.

Step 3

Meet With Your New Senior-Level Expert

Get senior-level staff assigned directly to your project. They’ll learn everything about your business and get to work.

Step 4

See Results Immediately

Don’t wait to get faster, more efficient, and more capable. You will immediately see results and the difference in working with us.

Need More Than Support? Let’s Get To Your Work

You deserve more than a cookie-cutter Office 365 consulting company. We have an Office 365 solution customized for your needs, budgets, and goals. Let’s get to work.

Project Consulting Services for Office 365 Services

When you have an Office Apps project with a defined outcome, you want a defined scope of work. Our cloud service Scoped Projects provide a roadmap to success, with the budget and timeline set in advance. No surprises. Just success.

Office 365 Consultant Staff Augmentation

There’s no need to hire full-time staff to solve temporary problems. Our staff augmentation services deliver senior-level expertise to your day-to-day work, for as long or as short as you need it.

Short-Term Pay-As-You-Go Support for Your Office 365 Investment

Work directly with a professional Office 365 services expert. With online purchase options ranging from two hours to two weeks, this is a great way to troubleshoot a number of outstanding issues you’re experiencing in your environment all at once, receive direction and recommendations or quickly ramp up your skills.

Make Your Cloud Technology Work The Way You Need

Your Office 365 investment is more than a cloud solution. It’s a core collaboration tool that makes your business run efficiently for your customer. Our team can make it run smoothly with targeted Office application services and solutions.

Get More Done.

Microsoft 365 Administration Support

We provide Office 365 support services to your internal team so they can get the help they need to resolve complex issues and remain productive. We can act as an extension of your internal team, taking on tasks and providing support to the organization, or we can take over support for your entire Office 365 suite, alleviating you from day-to-day administration. Some examples of our administration support experience for Office 365 include the following:

  • Issue troubleshooting and resolution
  • Monitoring
  • Backup and restore
  • Security and permissions
  • Integration with other systems
  • Microsoft Teams
  • Business Connectivity Services
  • SharePoint Search
  • OneDrive
  • Exchange Online
  • Active Directory
  • User Profiles
  • Mobile Device Configuration
  • Enterprise Mobility

Microsoft 365 Development Support

Our dedicated Office experts provide support for all of the business solutions you’ve created in Office 365. This includes the use of out-of-the-box techniques as well as full custom development. Examples of development areas we support include the following:

  • SharePoint
  • SPFx Extensions
  • Power Apps
  • Web App Web Parts
  • JavaScript and jQuery
  • Nintex Forms and Workflows
  • Provider and SharePoint-Hosted
  • Add-ins
  • Third-party Integrations

Microsoft 365 End User Support

Our expert team supports end-users and power users throughout every level of the organization. We help resolve issues, but we also educate, advise, and assist any employee with implementing solutions. The following are some examples of the tools we cover in Office 365:

  • Office Productivity Tools
  • Word, PowerPoint, Excel
  • Delve
  • Forms
  • Skype for Business
  • StaffHub
  • Stream
  • Sway
  • Yammer

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Microsoft 365 Subscription Support At The Level of Your Needs

No matter how many Microsoft products you support, we can help them run smoothly. Let’s put them to work for you.

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