Case Studies
Modernizing the QA Floor Audit Workflow to Improve System Reliability
The legacy alerting system relied on outdated PowerShell scripts and an aging server, creating reliability risks and limiting scalability. Rebuilding the process on the Power Platform removed server dependencies and modernized the workflow. The new cloud-based system delivers timely notifications, improved performance, and far greater stability.
Technologies Supported
- PowerShell
- Microsoft Power Platform
- Power Automate
- Microsoft 365 Cloud Infrastructure
The Challenge
Reliance on Legacy Scripts and Outdated Infrastructure
Managing Sales Inquiry permissions in SharePoint had become increasingly unreliable, especially when inquiries moved into a closed state. The system’s unique permission settings often failed to cascade properly, leaving team members without the access they needed or, in some cases, exposing sensitive information to users who shouldn’t see it. These inconsistencies created operational friction, introduced security risks, and required frequent manual fixes, slowing down the workflow and undermining confidence in the platform’s ability to protect critical sales data.
The Solution
Modernizing the Alerting Workflow with the Power Platform
To resolve these challenges, the alerting workflows were fully rebuilt using the Power Platform. This modernization effort eliminated the reliance on legacy PowerShell scripts and the outdated server they depended on. By migrating all logic and notifications into a cloud‑based Power Platform solution, the organization gained a more reliable, scalable, and easily maintainable alerting system that no longer carries the risks associated with aging infrastructure.
Some highlights of the solution include:
- Rebuilt the entire alerting system on the Power Platform
- Eliminated all legacy PowerShell and server dependencies
- Delivered a faster, more reliable cloud-based notification workflow
The Outcome
A more Reliable and Resilient Alerting System
These enhancements streamlined communication and strengthened documentation across every work order. With clearer expectations and structured records at each stage, teams can collaborate more effectively and reference accurate information throughout the process. The improved workflow not only increases efficiency but also elevates overall project quality and accountability.
The Conclusion
A More Reliable and Transparent Work Order Process
By modernizing the workflow and introducing structured Briefing and Debriefing steps, the organization now operates with clearer communication, stronger documentation, and greater accountability. The improved process ensures every work order is supported by complete, accessible information, ultimately creating a more efficient, consistent, and high‑quality project experience across teams.