Microsoft SharePoint is a powerful tool that can make your business operations simpler and more efficient. Read on to discover the benefits of SharePoint for small business.
Improve Your Customer Experience
One of the best things SharePoint can do for your small business is improving your customer experience. How much time does your company lose trying to shuffle files back and forth between different employees? How long do customers wind up waiting while you manage document review and approval and issue resolution?
SharePoint can streamline your internal processes, cutting down on customer wait time. You can build a site that will put the necessary documents at your team’s fingertips. No more waiting for documents to get handed around – everything can get handled through one unified website dashboard.
Keep Your Team Mobile
With the onset of the COVID-19 pandemic, many businesses have had to move to a mobile footing. Companies are trying to figure out how to manage teams that are working from home while keeping things secure and organized. SharePoint puts your whole team on one secure platform, making it simple for employees to work anywhere.
As long as an employee has a computer and an internet connection, they can log onto your SharePoint website. From there, they can access all the files, data, and updates that they need to do their work. And everything they do will be stored in SharePoint, so everyone else on your team can pick up where they left off from their own homes.
Collect Important Business Information
While having a strong team and a great business plan is important, a business is only as effective as the data it uses. Your business can’t operate in the dark. You need information about what your customers need, what’s working well for your business, and what areas you can improve on.
SharePoint can help you get and use that data to grow your business.
Oftentimes, companies find themselves fighting data silos. With SharePoint, all your company data is accessible through one platform. You can run innovative reports, ask bold questions, and find all-new ways to improve your operations to grow your bottom line.
Empower Your Employees
Another habit of highly successful companies is empowering their employees to tackle problems on their own. You don’t want to set up a company culture where, every time an employee has a question, they have to go ask a manager. This brings your productivity to a grinding halt and makes your customer experience worse.
SharePoint can help you empower your employees by putting the information they need at their fingertips. They don’t need to go ask a manager to get access to the files or data they need. They can go find it on the site, take care of what they need to, and even generate creative solutions to company problems.
From the start, you want to build a company culture that encourages collaboration and cooperation. There’s some truth to the saying, “Two heads are better than one.” When your employees work together, they can find new, creative ways to solve company problems.
SharePoint can make team collaboration an inherent part of all your operations. When your team is working in the same virtual space, they’ll naturally start to work together to solve problems. SharePoint makes this cooperation effortless with integrated communication tools.
As a small business, there are likely various regulations you have to comply with. You may need to maintain certain business records or manage data security requirements. Trying to keep track of everything that needs to happen with those regulations can be time-consuming and confusing.
SharePoint makes it simple to build in regulatory compliance to your system. You can set up a system that will keep up with all relevant company information, making audit preparation as simple as clicking a button. You can also establish certain data security protocols that will ensure your company is always regulation compliant.
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