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Microsoft Unified Support

Work With a Gartner Recognized Microsoft Unified Support Alternative

If you aren’t happy with Microsoft’s new Unified Support IT service platform, give us a call. We are Gartner recognized and can provide a more personalized and cost-efficient alternative.

Recognized by Gartner Research as a Microsoft Unified Support Alternative

IncWorx was recently recognized by Gartner Research as an alternative to Microsoft’s Premier and Unified Support offerings.

Switch Your Managed IT Service Provider Today

If you are like many business owners, you rely on Microsoft’s wide range of technology to power your business. And while you may love your technology, you might be concerned about the company’s new IT support provider, Microsoft Unified Support.

If you are worried that your costs will go up when your current service contract with Microsoft renews, it might be time to switch.

At IncWorx, we have almost two decades of experience helping companies implement and run Microsoft technologies. We are a full-service consulting and IT support firm committed to improving IT services for all of our customers, so you can focus on growing your business without ever slowing down due to technology.

Give us a call today to schedule a free consultation. We look forward to answering all of your questions.

Why Choose an Alternative to Microsoft Unified Support?

Many clients have found that the new pricing strategy has caused their IT support costs to increase dramatically. In some instances, this has made it cost-prohibitive for companies to get the Microsoft IT support they need.

At IncWorx, we make it our mission to provide you with better IT support services for your Microsoft products and cloud services, so you can continue to grow your business without worrying about downtime due to technology. If your service contract with Microsoft is ending soon, it might be time to look for a more affordable IT support provider.

A More Affordable Solution

For almost a decade, we have made it our mission to provide our clients with a more affordable Microsoft IT service solution. We have the experience you need to ensure all of your technology runs smoothly at a price you can afford. It is more important than ever to explore your options when it comes to IT service.

Rapid Response Times

Resolve issues fast. When your technology is down, your business grinds to a halt. You don’t need that. That is why our IT support staff is available to help you and your in-house IT team troubleshoot any issues you may be experiencing with your Microsoft technology. We have industry-leading response times.

Dedicated Point of Contact

One of the benefits of working with an alternative to Microsoft Unified Support is that we are committed to providing you with the most personalized service possible. That is why we assign each of our clients a point of contact who can answer any questions you might have. Your point of contact acts as your ambassador to the managed IT support we provide to your company. Any time you have a question about your service, contact your point of contact.

Access a Team of Microsoft Experts

A friendly, knowledgeable point of contact person is just the beginning. Our team is comprised of some of the top US-based Microsoft experts in the industry.

Microsoft technology stacks are complex, with multiple layers all working seamlessly to power your business. That is why we hire a diverse team with experience in all areas of Microsoft technology, so you know you are getting the best service possible every time you reach out to us.

Friendly, Individualized Service

You don’t deserve a one-sized-fit-all approach to IT support services. Instead, we will build and develop a unique IT support strategy for your business. To do this, we take into account your existing IT department and your company’s specific needs. Then we create a perfect plan for your business so you are prepared for any technical malfunction.

Flexible Contracts

Many business owners are concerned about the new Microsoft Unified Support pricing structure. You might even be hesitant to get locked into a service contract with Microsoft. Our managed service plans are flexible with transparent pricing, so you know upfront what your IT services might cost. We offer both month-to-month and annual plans and provide flexibility in the number of hours included in your contract. We work with you to ensure your coverage includes everything you need to keep your business running.

How Does Our Microsoft Professional Support Work?

Step 1: Schedule a Free Discovery Call

We will go over your current IT support plan. Tell us about the technology you currently have in place, recurring issues, and your in-house team. We also provide consulting services if you aren’t happy with your current systems. 

Step 2: Develop a Strategy

You may already have the best in-house IT team that can handle many of your technology needs, but we are Microsoft experts. We are here to help your IT team when needed. We work with you to determine a strategy to integrate our services into your business seamlessly.

Step 3: Implement Our Strategy

We make sure everyone in your company knows who to contact when you need problem resolution. We provide each client with a designated point of contact, so you always know who to reach out to if there are any questions.

Why Choose IncWorx?

Our mission is to provide our clients with the technology and IT services they need to drive growth. We are committed to helping you and your team communicate more efficiently, provide better customer service, and minimize downtime.

We have the experience that counts. Since 2001, we have been helping our clients implement and service their Microsoft products including Office 365, Azure, SharePoint and more. We work with companies like Jimmy John’s, Maryville University, and more.

Microsoft Partner of the Year

What Our Support Customers Are Saying

Leading businesses, universities, nonprofits, local governments and more trust our Microsoft experts.


Ready to Learn More About Our Microsoft Unified Support Alternative?

If you are unhappy with your IT service or your contract will renew soon, it may be time to explore your options. Give us a call today to schedule a free discovery call and find out how we can help your business grow with our managed IT services.

Request a Call

Request a discovery call with one of our team members and we will call you right away.

Book a Call

Schedule time with one of our team members to discuss your unique situation and needs.

Send Us a Question

Send us your question and we will reach out as soon as possible to provide an answer.

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What is Microsoft Unified Support?

Microsoft Unified Support is the new IT support platform the company is rolling out to replace it’s existing Premier Support. Unified Support features a new pricing strategy that scales with your business. Microsoft will be switching most of its support customers to Unified Support once their contracts with Premier Support have expired.

How much does Microsoft Professional Support services cost?

At IncWorx, we work with each client to develop a customized Microsoft IT support strategy to meet their needs. We consider their own in-house team, technology needs, and other factors to provide them with the best price possible without sacrificing quality or speed. Give us a call today to find out how affordable our managed IT services can be.

Do you offer a Microsoft Premier Support alternative?

We do. In fact, we’ve had a program similar to Microsoft Unified Support in place since 2010. Learn more about our Premier Support alternative can help your company grow while improving your technology footprint.

Do you offer proactive services?

Yes. Our comprehensive Unified support alternative offers reactive support AND proactive services. Whether you are in need of problem resolution for your Microsoft products or proactive technical support across your enterprise, our Microsoft Professional support we have the expertise to be your partner.

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