Microsoft SharePoint Support Services

Microsoft SharePoint support services from Gartner-Recognized Microsoft support experts.

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Responsive SharePoint Help Is What You Need. It’s What We Do.

You want expert-level SharePoint Server and SharePoint Online support. You want a responsive contact who is attentive to your needs. You want to turn to a team you can depend on.

That’s IncWorx. Our expertise is why Gartner recognizes us as a top 3 Microsoft Support Alternative.

Recognized by Gartner® Research as Your Microsoft SharePoint Support Alternative

Why Gartner Believes IncWorx Is Your SharePoint Support Company


Microsoft support is our entire business. We’re dedicated to helping your business work better.


When you work with IncWorx, you get senior-level experts as your consultant, every time.


We have managed services, scoped contracts and pay-as-you-go support at the level and price you need.

Scalable SLAs

Don’t get locked into a contract that doesn’t fit your evolving needs—we scale with you.


Your business is our #1 priority. We’ll make sure an expert is there to help as soon as you need it.

“IncWorx has provided consistently excellent support for us going on 3 years now and across a wide range of support scenarios. Looking forward to a continued partnership with them.”

– Rob Rimmer

Save Up To 50% Without a Reduction In Service

We’ve worked with customers who have seen a 50% reduction in cost by switching to IncWorx.

With IncWorx, a Microsoft Partner, you can save up to $300,000 per year depending on your support cost. And get fast, responsive service from senior-level experts who understand the support your business needs.

It’s not just saving money. It’s boosting the way your people work.

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Three Levels of Support

At IncWorx, we have three levels of support to meet all your business needs.

Enterprise Support

Supporting a large enterprise is complex. Our Microsoft Enterprise Support gives you direct access to the entire team of experts necessary to support it.

Professional Support

Get our Professional Support Services for your entire team, allowing you to maximize their efforts, complete projects and focus primarily on growing your business.

End-User Support

Your IT team doesn’t have time to spend working with end users on their day-to-day questions. Our Microsoft End User support helps them get the answers they need.

How Our SharePoint Support Will Work For You

Step 1

Schedule a Free Consultation

You’ve got a business challenge. Our team is ready to talk to you about finding the right solution on a free 30-minute discovery call.

Step 2

Choose The Service That’s Right for You

Your budget, your needs, your capabilities. We will present you with options and you choose the one that works best for you.

Step 3

Meet With Your New Senior-Level Expert

Get senior-level staff assigned directly to your project. They’ll learn everything about your business and get to work.

Step 4

See Results Immediately

Don’t wait to get faster, more efficient, and more capable. You will immediately see results and the difference in working with us.

Need More Than Support? Let’s Get To Your Work

You deserve more than a cookie-cutter SharePoint consulting company. We have a SharePoint solution customized for your needs, budgets, and goals. Let’s get to work.

Project Consulting Services for SharePoint

When you have a SharePoint project with a defined outcome, you want a defined scope of work. Our Scoped Projects provide a roadmap to success, with the budget and timeline set in advance. No surprises. Just success.

SharePoint Staff Augmentation

There’s no need to hire full-time staff to solve temporary problems. Our staff augmentation services deliver senior-level expertise to your day-to-day work, for as long or as short as you need it.

Short-Term Pay-As-You-Go Support for SharePoint

Work directly with a professional SharePoint platform expert. With online purchase options ranging from two hours to two weeks, this is a great way to troubleshoot a number of outstanding issues you’re experiencing in your environment all at once, receive direction and recommendations or quickly ramp up your skills.

Make Your SharePoint Environment Work The Way You Need

SharePoint is more than a web application. It’s the core of your collaboration tools that make your business run efficiently. Our team can make it run smoothly with targeted SharePoint services and solutions.

Get More Done.

Microsoft SharePoint Server & Cloud Administration

Our SharePoint Administrator can act as an extension of your SharePoint team, taking on tasks and providing support to the organization, or we can take over extended support for your entire SharePoint environment, alleviating you from day-to-day SharePoint administration. Some examples of our administration support coverage include the following:

  • Issue troubleshooting and resolution
  • Server patching and maintenance
  • Proactive health checks
  • Monitoring
  • SharePoint Maintenance
  • Windows Server Operating System Setup
  • SQL Server Setup
  • Backup and restore
  • Security and permissions
  • Integration with other systems
  • Microsoft Teams
  • Service Applications
  • SharePoint Search
  • Third-Party tools including AvePoint, ShareGate, Nintex

SharePoint Development Support

Our SharePoint experts support development on all SharePoint versions and platforms. We can help enhance and maintain your investment in a custom SharePoint solution built using out-of-the-box techniques as well as full custom development. We can work directly with code or provide support to your internal SharePoint development team. Some of the development areas we cover include:

  • SharePoint Architect Strategy
  • SPFx Extensions
  • SharePoint Workflow
  • Power Platform – Power Apps, Power Automate and Power BI
  • Event and Feature Receivers
  • Web Parts
  • SharePoint Farm and Sandbox Solutions
  • InfoPath
  • JavaScript and jQuery
  • Nintex Forms and Workflows
  • Provider and SharePoint-Hosted Add-ins

SharePoint End User Support, User Adoption & Training

IncWorx provides technical support for end-users and power users throughout every level of the organization. They can use our ticketing system to help resolve issues, but we also educate, advise, and assist with implementing solutions. The following are some examples of the areas we cover:

  • SharePoint App
  • Site Collection
  • SharePoint Site
  • SharePoint List
  • SharePoint Document Library
  • Permissions and Security
  • Governance
  • Information Architecture
  • Taxonomies and Term Store
  • Document and Records Management
  • Collaboration
  • Training and Education
  • Microsoft Office
  • Branding, UI/UX

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SharePoint Support At The Level of Your Needs

No matter how big of a SharePoint environment you support, we can help it run smoothly. Let’s put it to work for you.

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